Help

Having trouble or need some guidance?
Explore our FAQs, check your account, or find quick troubleshooting tips.
And if you still need help, our NZ-based support team is just a call or message away — ready to get you back online fast.

How can we help you today?

FAQs

General questions and answers about services

My Account

Login to check usage & manage subscription/payment methods

Troubleshoot

Hardware setup, service status with real-time outages

Vulnerable Customers

111 Contact Code

Find answers to common questions, troubleshoot issues, or contact our team.