Hosting Help

Get help with web hosting, domains, email, DNS settings, SSL, and common service issues.

Most popular articles

Set up email
DNS settings
SSL cetificate
Transfer a domain
cPanel access
Domain renewal

💡Not sure what you need – hosting or a domain?

A domain is your web address (e.g. yourbusiness.co.nz). Hosting is where your website files live. You need both to run a website — we can help with either or both.

Domain help
Web hosting help

Browser by topic

🖥️Web hosting

Getting started with hosting
Uploading your website files
cPanel / control panel access
Common hosting errors

🌐Domains

Registering a domain
Transferring a domain ★
DNS settings & records ★
Domain renewal & expiry

✉️Email

Setting up email accounts ★
Email on mobile & Outlook
Spam & filtering settings
Email storage & limits

🔒SSL & security

Installing an SSL certificate ★
SSL renewal guide
Website showing “Not secure”
Security best practices

Still need help?

Message our team

Need a quick answer or want to talk online? Send us a message and our friendly local team will get back to you soon.

Message us

Email us

Prefer to write? Send us an email and our friendly local team will get back to you within 1 business day. We’re happy to help.

Email us

Call centre

Prefer to talk to someone? Call our NZ-based support team on 0800 89 1001. We’re here to help you anytime.

Call us